The Crisis in Higher Ed

There is a crisis in American higher education. Surely you must  have heard about it. It is always in the news. It has something to do with tuition and textbook costs and tenured faculty and student learning assessments and competencies and marketable skills and jobs that don’t exist yet. Or it has to do with student engagement and persistence to completion. Except we aren’t exactly sure what completion means — is it a degree or a certificate or a credential of some kind? Perhaps a feeling of satisfaction or a job hire that suits a person’s skills and interests.

The fix is pretty easy. It involves just one thing. Our best people are working on deciding which one thing it is going to be. Perhaps mobile technology or accelerated courses or free textbooks or open courseware or MOOCs. Stay tuned.

I’m not usually snarky but my head is swimming lately with the sense of urgency that has seized the legislators and administrators standing outside my profession. We are moving at light speed to innovate but can’t easily define our goals. We are eager to demonstrate agility and a willingness to make tough choices but we can’t articulate the nature of those choices and why we have to choose so quickly.

I am not being retrograde. I know the world has changed and we all need to adapt. The internet has matured, and things are possible now that were not possible just a few years ago. We can build administrative processes at web scale. We can design learning systems that capture real-time data about how students learn and then return that data directly to students in real-time to improve their own understanding about their own learning. We can mitigate distance with cheap or free web conferencing tools. We have developed flipped pedagogies and hybrid course delivery modes to blend synchronous and asynchronous learning environments.

I want to adapt. I want to help improve things. I want to help figure out how to use these great new tools we have so that students can learn better, faster and more deeply than ever before. I want to help build an education system that recognizes the strengths of individual students and can offer personalized learning at the point of need so that we can prevent the waste of potential talent that, today, many accept as inevitable.

I want to help people discover what they are passionate about learning and then wrap skills and resources around that passion to create opportunities for genius.

Before I can do that, I need someone to tell me what we want the world to look like and what we need these students to be able to do. There are amazingly smart, compassionate, dedicated teachers and staff in our colleges and universities ready to do whatever it takes to get there. We just need someone to make it simple, make it clear. Give us a picture of the necessary future, give us the tools and permission to use those tools and then get out of the way.

Be Authentic. Help Others Be Authentic.

Lately, I have been given opportunities to try on some new responsibilities at work. It has been fun. Today I was able to serve on the panel that selects the college’s President’s Award winner. This award is the highest honor given to a student at our school. Candidates are nominated by faculty and staff and then vetted for  academic performance, community service and extracurricular involvement.

Here’s the thing. All the students we interviewed were excellent. Each comes from a different walk of life with different obstacles, experiences and academic accomplishments. All of their bona fides were uniformly impressive. Their resumes and GPAs stack nicely.

Here’s the other thing. None of that stuff matters. What impressed me most about each of the students I met was his or her passion. These students presented their authentic selves. They were comfortable, honest and sometimes delightfully weird.

Every one of these students is going to be a bright light. They seem to know something that other people don’t yet recognize. They understand the power of being themselves.

These students are passionate about their lives and their learning. They understand how the work they are doing and the sacrifices they are making relate to their future selves.

One student is passionate about mathematics. Another is passionate about caring for others. Another is passionate about snowboarding and family. Another about helping others laugh through adversity. These students are really interesting, really talented, really unique people. And I am only now getting to know them.

Some of them have been in my classes. I have helped some in the library or chatted for a few minutes in a hallway, but I had no idea who they really were and what compelled them.

I can’t help feeling cheated. I should have allowed myself to get to know these students much sooner. I should have made these connections on day one. It would have made me a better teacher and mentor. It would have made me a better steward of their time.

I also can’t help wondering who else is sitting in my library, studying quietly. What weird, authentic self is quietly waiting to be recognized.

I can’t help thinking that I should be meeting these students and my first question shouldn’t be “What are you working on?” or “How can I help?” My first question should be “What do you love to learn about?” or “What are you passionate about doing?”

People who work with students should ask these questions first. Probably anybody who works with people should ask these question first. The people around us are talented, energetic and unique. They are greatly gifted. The problem is they may not know it. They may not see it in themselves, but it is there and it is powerful when it is discovered.

The best thing we do for the people who come to us for learning is to authentic with them, listen and encourage them to be authentic too.